Sometimes you wonder whether press officers even think about what they are saying while their mouth is open as this snippet from a BBC story on the major telecoms outage in London demonstrates :

“Any customers needing to make calls to the emergency services who have a problem using their phones are advised to do so by using their mobile phone, or alternatively by using a friend or neighbour’s working phone,” BT said in a statement.

I assume it falls under their Corporate Social Responsibility policy to ensure no pond scum and mouth breathers are harmed by the outage.